Where do we ship your candles?
Your lovely beeswax candles will be shipped to you by our official shipping partner – AN post (Irish National Post)*. We endeavor to deliver each parcel as soon as possible however please allow 3-6 business days for national, 6-9 business days for European and 6-12 business days for international (world) shipping. We will be happy to ship your order to wherever in the world you are. There currently are four candle shipping options that you can choose from on WarmCandle.com:
Ireland, North Ireland/ Europe/ Rest of World delivery
An Post rates apply for all our deliveries. Please check the link below detailing their various weight-based rates (scroll down for rates for zones 1 to 4): delivery
However from the 01-02-2016 we apply a fair shipping price policy, which basically means, that if the actual delivery cost is lower than what you have paid, we reimburse the difference back to your PayPal account. E.g. if you pay 16.50 for the shipping that would actually cost us only 7.50* to ship we reimburse €9.00 back to your PayPal account.
Local pickup is a policy for our Irish Dublin-based customers who can meet us and collect the candles without paying the delivery charge. We would normally meet you in Dublin Santry and Co. Dublin Balbryggan or in surrounding areas. However, if you live in the Dublin area, this is of course just an option. We can also send your order by post if it is more convenient for you.
*we are doing our best to wrap the candles so that they would be delivered to you safely and sound, however unfortunately we can not be held liable for shipping damages (in case you wish your candles to be delivered by courier, which is obviously a safer option, please let us know by contacting us via our contact form after or before ordering your candles and we will quote the shipping price individually).
**the actual shipping cost can be found on the post stamp of the parcel that you receive.
If you have any questions regarding shipping at all, please let us know in the query form below (please make sure to leave your email address).
Please visit our BeesWax CANDLE SHOP.